Timbuk2

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4.6

( 8 reviews )

Accessories, Shoe Stores, Department Stores

Open 11:00 AM - 07:00 PM See Hours

359 Queen St W, Toronto, ON M5V 2A4, Canada +1 4169-793-030

Timbuk2 is a well-known brand that specializes in designing and manufacturing high-quality bags and accessories. The brand is known for its durable and functional products, such as messenger bags and cycling gear, that cater to the needs of urban commuters and outdoor enthusiasts. With a focus on quality, design, and warranty, Timbuk2 has built a reputation for producing reliable and stylish products that meet the demands of everyday use. Whether it's for work, travel, or outdoor adventures, Timbuk2 offers a wide range of products that combine practicality with a modern aesthetic. With a strong emphasis on customer satisfaction, the brand continues to innovate and evolve, keeping up with the latest trends and technologies to meet the needs of its diverse customer base.

Reviews

4.6/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Walt williams

March 22, 2024

Ive started out with their crossbody bag and fell in love with the magnetic flap. Ended up getting the Lane Commuter backpack afterwards. Really nice bags with different varieties of styles. Staffs are great too, really helpful and they educate you on their products. Always loved just stopping in this store whenever I'm in town.

Tally portnoi

March 22, 2024

Revised my review to FIVE STARS due to Joseph P. in SF, promptly handling an issue. This is how good customer service turns an issue into a positive. Cheers!

Bob johnson

March 22, 2024

Great to have one of the few Timbuk2 retail stores in Toronto. It neatly displays all of their bag options without being cluttered. Their models have distinct features and it's easy to find a bag that's the right fit for your needs. I have many of their bags in my household - all bags are high quality and will last for years.

Maryam b

March 22, 2024

Clean and organized store. The staff are helpful with recommendation given products based on your lifestyle and needs. They have weights you can add to try out the bags in store.

Alondra espino

March 22, 2024

Their products are excellent. When my 8 year old bag had a zipper failure, they repaired the bag for free

Ronald bryant

March 22, 2024

Used to love this brand but their warranty is a bit of a joke. Purchased a backpack and the material started to peel in the corner after barely any use. Brought to the store and the employee told me if they had the same colour in stock they would just give me a new one, but since they didn't, the best they could do was offer me a trade-in for 20% off i.e. I would have to give them the defective one and buy a new one in a different colour at a 20% discount. Extremely disappointed in the warranty and service and won't be purchasing their products again after many years of being a customer. After spending so much on these products, I expected better warranty policies and services on par with other high-end brands.

Esther eichelberg

March 22, 2024

Very nice floor and the staff were super enthusiastic to help! Nice selection of bags at a pretty affordable price.

Chris gregory

March 22, 2024

Can’t rate the backpack yet, but the customer service in store was great. It was my first time in the store and didn’t really know the options. Bonnie was helping me, he was super knowledgeable of all the bags. I really appreciated his customer service.